Thank you for shopping with The Festive Fix! We aim to provide you with a seamless shopping experience, including fast and reliable shipping. Please read our Shipping Policy for more information on our shipping practices.

1. Order Processing

• All orders are processed within 2-5 business days from the time of purchase. Orders are processed and shipped on business days, excluding weekends and holidays.
• Once your order is processed and shipped, you will receive a confirmation email with tracking information.

2. Shipping Rates and Delivery Times

Shipping rates are calculated at checkout based on the weight, size, and destination of your order. We offer various shipping methods to suit your needs, including standard and expedited options.

Estimated Delivery Times:

• Standard Shipping: Typically arrives within 7-10 business days (depending on location).
• Expedited Shipping: Typically arrives within 3-5 business days.
• International Shipping: Delivery times vary depending on the country and customs processing.

Please note that delivery times are estimates and may vary depending on factors such as weather, holidays, and carrier delays.

3. Shipping Methods

We partner with trusted carriers such as USPS, UPS, FedEx, and other reliable couriers to ensure timely delivery. You will be notified with a tracking number once your order has been shipped.

4. International Shipping

We offer international shipping to select countries. International shipping costs will be calculated at checkout based on the delivery destination.

Please note that international orders may be subject to customs duties, taxes, and additional fees that are the responsibility of the customer. We recommend checking with your local customs office for more details on potential fees.

5. Address Accuracy

It is essential to provide an accurate shipping address at checkout to avoid delays or issues with your order. The Festive Fix is not responsible for delays, lost packages, or additional charges due to incorrect address information provided by the customer.

6. Shipping Delays

While we strive to ensure timely delivery, The Festive Fix is not responsible for delays caused by shipping carriers, natural disasters, or other unforeseen circumstances. Please refer to the tracking information provided for updates on your order’s status.

7. Lost or Damaged Packages

If your package is lost or damaged during transit, please contact us at FestiveFixGifts@gmail.com immediately. We will work with the carrier to resolve the issue. For damaged items, please provide clear photos of the damage to facilitate the claims process.

8. Shipping Restrictions

Currently, we do not ship to P.O. Boxes or APO/FPO addresses. We also have shipping restrictions for certain products that may not be able to ship to all locations.

9. Contact Us

If you have any questions or need assistance regarding your shipping, please feel free to reach out to us at:
Email: FestiveFixGifts@gmail.com

We’re happy to assist you with any concerns or inquiries about your order.